Fair Go Casino FAQ

More than 300, all from Realtime Gaming (RTG) and its SpinLogic label. The mix covers three-reel classics, five- and six-reel video pokies and random progressive jackpots, with a new title added roughly every month.

Most RTG pokies return around 95–97% over the long run. The exact percentage for each game is listed in its information panel. Remember that RTP is an average across millions of spins, not a promise for any single session.

Yes. Almost every pokie has a demo mode that runs on play credits. Open a tile and choose Demo. Winnings in demo are not real and cannot be withdrawn; for a real-money trial without depositing, look for a no deposit free chip code instead.

A 100% match up to AU$200 on each of your first five deposits, worth up to AU$1,000 in total. Each deposit needs its own coupon code from the promo section, and wagering of around 30× the bonus applies. Check the current terms before you claim.

Yes. New players can usually redeem a free chip of around AU$15–25 with a coupon code. It carries higher wagering than a match bonus and a maximum cash-out, so read the coupon terms.

Log in, open the cashier and choose Coupons or Redeem Coupon. Paste the code and confirm. For deposit bonuses, enter the code before you pay; for free chips, the credit appears straight away.

Visa, Mastercard, Neosurf vouchers, eZeeWallet, CashtoCode, Bitcoin, Litecoin, Bitcoin Cash and bank transfer, including instant bank options where available. The minimum is AU$20, or AU$10 with Neosurf.

Requests sit in a pending window of up to 48 hours. After approval, crypto and e-wallet payouts arrive in about 1–2 business days and bank transfers in 3–5 business days. First withdrawals also need KYC verification.

The brand states there is no cash-out limit on winnings. Very large amounts may be paid in instalments, and bonus-related withdrawals can have caps set by the bonus terms. Ask live chat if you have a big win.

Open the casino website in any browser, tap Log In and enter your registered email and password. There is no App Store or Play Store app; on mobile you can add the site to your home screen as a web app shortcut.

A photo of your driver licence or passport, a proof of address dated within the last three months, and proof that your payment method belongs to you. Upload them from the account page; review usually takes 24–48 hours.

Yes. Every pokie, the cashier and live chat run in Safari or Chrome on iPhone and Android. No download is required. See our mobile guide for the add-to-home-screen steps.

Fair Go Casino holds a Curaçao licence, uses SSL encryption and runs RNG-certified games. It is an offshore licence, so Australian consumer protections do not apply the way they would at a local venue.

Live chat is open 24/7 on the casino site and is the fastest option. There is also an email channel listed on the casino site and a help centre for common questions. Have your registered email ready.

Deposit limits, cooling-off periods and self-exclusion can be set from the account page or via live chat. If gambling is causing you problems, call Gambling Help Online on 1800 858 858 or Lifeline on 13 11 14.